Voicape Privacy Policy

1. Information we collect

Voicape collects information you provide directly to us when you create an account, use text-to-speech or voice cloning features, purchase credits, or contact support.

Personal information

  • Name and email address
  • Account credentials and authentication data
  • Profile preferences and settings
  • Support inquiries and communication records

Usage information

  • Text input submitted for TTS generation
  • Generated audio files and related metadata
  • Voice cloning audio samples and created voice models
  • Credit usage, order history, and subscription records
  • Device information, browser type, access logs, and IP address

2. How we use your information

We use the information we collect to provide, maintain, and improve our services.

  • Operate text-to-speech, dialogue generation, and voice cloning services
  • Authenticate users and protect accounts
  • Process orders, credits, and subscriptions
  • Provide customer support and respond to inquiries
  • Improve performance, reliability, and product features
  • Prevent abuse, fraud, and unauthorized access
  • Comply with legal obligations and enforce our policies

3. Information sharing and disclosure

We do not sell your personal information. We may share information only in limited circumstances:

  • With service providers that help us operate the platform
  • When required by law, regulation, or valid legal request
  • In connection with a merger, acquisition, or asset transfer
  • To protect the safety, rights, or property of users, Voicape, or the public

4. Data security

We implement technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

  • Encryption in transit where appropriate
  • Access controls and authentication mechanisms
  • Operational monitoring and incident response procedures
  • Periodic reviews of our systems and practices

5. Data retention

We retain personal information only for as long as necessary to provide the services, fulfill legitimate business purposes, comply with legal obligations, and resolve disputes. When data is no longer needed, we delete or anonymize it where feasible.

6. Your rights

Depending on your location, you may have rights regarding your personal information.

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing relies on consent

7. Cookies and similar technologies

We may use cookies and similar technologies to keep you signed in, remember preferences, measure usage, and improve product performance. You can control cookies through your browser settings.

8. International data transfers

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border data transfers.

9. Children's privacy

Our services are not directed to children under 13, or the minimum age required by local law. We do not knowingly collect personal information from children without appropriate authorization.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be reflected on this page and may also be communicated through the service.

11. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: connect@voicape.com

Last updated: April 29, 2026