Refund Policy

1. Refund Eligibility

Due to the high costs incurred by AI computations, refund requests must be made within 3 days of your purchase. After this period, refunds are not supported. For more information, please contact us at connect@voicape.com.

2. Credit Usage Limitation

If you have utilized significant computational resources (e.g., exceeding a predefined usage threshold), you will not be eligible for a refund, regardless of the time since purchase. Please contact us at connect@voicape.com for details.

3. How to Request a Refund

To request a refund, contact our support team atconnect@voicape.com with your account details, order number, purchase date, and reason for the request. Ensure your request is submitted within 3 days of purchase.

4. Subscription Cancellation

While refunds are limited due to AI computation costs, users may cancel their subscription at any time. Discounts are already applied in the pricing structure. For assistance, reach out toconnect@voicape.com.

5. Processing Refunds

Upon receiving your refund request, we will review it and notify you of the outcome. If approved, the refund will be processed to your original payment method. Contact us atconnect@voicape.com for any questions.

6. Changes to This Policy

• We reserve the right to update this refund policy at any time.
• Changes will be reflected on this page.
• We encourage periodic review of this policy.
• For updates or inquiries, please contact us atconnect@voicape.com.