Voicape Privacy Policy
1. Information We Collect
Voicape collects information you provide directly to us, such as when you create an account, use our text-to-speech (TTS) and voice cloning services, or contact us for support.
Personal Information
- Name and email address
- Account credentials and authentication data
- Profile information and preferences
- Communication records and support inquiries
Usage Information
- TTS text input and generated audio content
- Voice cloning audio samples and created voice models
- Credit usage and transaction history
- Log data and access times
- Device information and IP addresses
- Browser type and operating system
- Pages visited and features used
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To provide and operate our services
- To authenticate users and prevent unauthorized access
- To send important notices and updates
- To provide customer support and respond to inquiries
- To improve our services and develop new features
- To ensure the security and integrity of our platform
- To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your consent: We may share information when you explicitly agree
- Service providers: We may share information with trusted service providers who assist us in operating our services
- Legal requirements: We may disclose information if required by law or in response to valid legal requests
- Business transfers: In the event of a merger, acquisition, or sale of assets
- Safety and security: To protect our users, services, or the public from harm
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response procedures
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We will delete or anonymize your information when it is no longer needed, unless retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access and obtain a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to certain processing activities
- Data portability and the right to receive your information in a structured format
- Withdraw consent where processing is based on consent
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the effective date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Voicape privacy policy or our data practices, please contact us at:
Email: connect@voicape.com
Last updated: January 15, 2026